Privacy Policy

Welcome to MagicSantaVideo.com (the "Site"), operated by Manifest Automation, Inc. ("Company," "we," "us," or "our"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We collect several types of information to provide and improve our Service:

• Personal Information: When you use our Service, we may collect your email address and payment information (processed securely through third-party payment providers).
• Child Information: To create personalized videos, you may provide a child's name, age, gender, and wish list. You represent that you have the authority to provide this information.
• Usage Data: We automatically collect information about how you access and use the Service, including your IP address, browser type, device information, pages visited, and time spent on the Site.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
• Marketing and Analytics: We may collect data through Facebook Pixel, Google Analytics, or similar services to understand user behavior and improve our marketing efforts.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, maintain, and improve our Service
• To process payments and deliver personalized videos
• To communicate with you, including sending order confirmations and customer support responses
• To send promotional materials and marketing communications (you may opt out at any time)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Third Parties

We may share your information with third parties in the following circumstances:

• Service Providers: We work with third-party companies to provide essential services such as payment processing (e.g., Stripe), video hosting (e.g., Cloudflare Stream), audio generation (e.g., ElevenLabs), and email delivery. These providers have access to your information only to perform specific tasks on our behalf.
• Analytics and Advertising: We may share data with analytics providers (e.g., Google Analytics, Facebook Pixel) to understand user behavior and improve our marketing efforts.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

4. Children's Privacy

Our Service is designed for use by adults (18 years or older) who wish to create personalized videos for children. While we collect children's names, ages, and wish lists for video personalization, we do not knowingly collect personal information directly from children under 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at [email protected], and we will take steps to remove such information from our systems.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Payment information is processed through secure third-party payment providers and is not stored on our servers.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and Correction: You may request access to or correction of your personal information.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
• Cookies: You can control or delete cookies through your browser settings.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States or other locations where we operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Company: Manifest Automation, Inc.